View Full Version : Alpha Notes

10-07-2013, 05:38 PM
10/7 - 5:36 PM

Hey all, here's our first update for Alpha! Hooray!

Good news, we've streamlined the patcher and we cut the time it takes to install by about half. Currently, we're battling some patcher issues unrelated to that streamlining and our engineers have committed to staying overnight to work on the problems. It's like the Jolt-cola, pizza fueled sleepovers of old but instead of Mortal Kombat and NBA Jam, it's fixing code and networking issues. I'll have more news on that front in the AM tomorrow (Tuesday).

We're doing our dry run of our stream tonight in practice for tomorrow (Tuesday) at Noon. The card spoiler PDF is being cobbled together by HEX team members, as is the Quick Start guide for new players.

That's all on this front. Expect an update sometime tomorrow either before the stream or on the stream.

10-08-2013, 12:38 PM
10/8 - 12:23 PM

Hey all. We got the game up and running, the patcher is installing properly. We have two critical things we need to clean up before sending out the invites, so we'll keep you abreast of when those are fixed and when the invites will go out to Grand Kings through Producers. We can't commit to anything at this time, but should give you an update by 4 PM Pacific.

Both the Quick Start Guide and the spoiler PDF are complete and will be posted soon.

10-08-2013, 04:25 PM
10/8 - 4:20 PM

All available resources are on getting the alpha ready to send out. We're spinning up another loader hoping to address two issues preventing us from moving forward:

1 - User emails being displayed instead of user names when players look for a game
2 - The EULA not populating properly in the client

We'll have word in about 60 to 90 minutes if that fix resolves those issues.

In the meantime, we've published the Set 1 PDF and you'll find that on the HEXTCG homepage in the next 15 minutes. Remember that the unscripted cards are not on this list, so this list of cards will be a work in progress as our HEX team scripts the cards in the client.

Thanks again for all your patience and support as we get through these last few hurdles.

10-08-2013, 05:52 PM
10/8 - 5:45 PM

We're currently downloading the client and our testers are going to give it a spin, see if the issues are resolved. If so, the QA team is going to test the client to try and see if anything else broke. If not, our engineers will keep hammering on it. Not literally, with hammers, but with keyboards and code and text and stuff.

Sorry to disappoint, but it doesn't look like we'll be sending invites today. We'll have an update on 10/9 around 11 AM to inform everyone on where we're at. Thanks for your patience and support!

10-09-2013, 11:05 AM
10/9 - 11 AM

Success! We were able to resolve the two bugs and invites will begin at noon for people from Grand King up through Producer. We'll be posting a larger Kickstarter update after.

The Quick Start guide needs some work, and that's where the majority of my own time and resources will be going.

Thanks everyone for your patience and we'll have those invites out soon.

10-09-2013, 01:26 PM
10/9 - 1:15 PM

Launch! The first wave of invites were sent out about 15 minutes ago for backers from Grand King up through Producer.

You can see more about the Launch on our Kickstarter update: http://www.kickstarter.com/projects/cze/hex-mmo-trading-card-game/posts/623888

10-09-2013, 04:57 PM
10/9 - 4:50 PM

Hey all. For those of you in the game, we hope you're enjoying your first experience with HEX with this alpha client.

The servers will be brought down at times this evening and overnight to resolve download speed issues for players installing the client. We are aware of the issue and taking steps to remedy it. Note that this is alpha, so our engineers will often bring down servers to do work throughout the entirety of the alpha period.

If you are a Grand King, Dragon Lord, Primal, Immortal, or Producer and have yet to receive your invite, please check your junk email or spam email folder. If you still do not have an invitation, please open a ticket here with the subject line of "HEX - Invite": http://cryptozoic.kayako.com/ Please use that customer service portal only for this reason. This is the only HEX issue that can be resolved via this customer service portal. Thank you.

10-09-2013, 07:43 PM
10/9 - 7:42 PM

It seems that some game hangups are happening with Buccaneer and Wild Root Dancer. The "Pass Priority" button isn't properly appearing. If you hit spacebar when the game hangs up, the game will pass priority and you can continue on.

10-10-2013, 09:33 AM
10/10 - 9:32 AM

We are currently experiencing an issue with game creation. Players can get in the game and build decks, but no games are able to be played right now. We are investigating the issue and will update as we have more concrete information.

Thanks for your patience.

10-10-2013, 10:09 AM
10/10 - 10:03 AM

The game creation servers are back up! Additionally, the CDN has been upgraded so players should be experiencing a much faster download time.

10-10-2013, 06:24 PM
10/10 - 6:23 PM

I'm moving through the Cryptozoic customer service queue to help people who should've received keys and did not, as well as getting the Quick Start guide approved so people new to TCGs can have a document to help them understand the game. Our internal testers have given great feedback on keys, functionality, characters. You external testers have done a great job documenting bugs, and I have a HEX team member combing through the bug reports to get those to the engineers. The engineers also have their own forum accounts, so you may see them pop into threads to ask questions or get further information.

Our engineers have some initial server data and are making adjustments, plans based on that initial feedback. Twenty four hours of sample size isn't enough to make hard decisions on based on what we've seen, but we are collecting it and mapping out plans to execute in the near future. Overall, the game is up and players are playing.

As for players asking when we will be able to send out the second wave of invites, the nature of the issues we're handling don't allow me to make any projections on that. At this point, I prefer to announce things that we've done as opposed to things that we plan to do. That means we'll announce when the second wave has already been sent as opposed to trying to project when we can send the invites.

10-14-2013, 05:55 PM
10/14 - 5:44 PM

Hey all. We collected a ton of great data from you all this weekend and through that we discovered four bugs that were causing stability problems, the "Pass Priority" button disappearing, and the "this user is already logged in" error. So, that's great. We're testing fixes over the next day to see if our proposed fixes solve the problems at hand. Thank you for all your help in that and we'll have another update tomorrow should we make some progress on that front.

10-15-2013, 06:23 PM
10/15 - 6:18 PM

We have a stability patch that has gone through a day worth of QA and so far, it's working. Again, this is addressing a good portion of the hang-up "Pass Priority" bugs we've been able to identify, as well as the log-in problems people have been experiencing when the log-in server tells the player that he or she is already logged in. Thanks for all your patience and help with this, alpha players. We'll have another update tomorrow.

10-16-2013, 11:52 AM
10/16 - 11:44 AM

We'll be deploying a stability patch on Thursday, 10/17 at 10:00 AM Pacific. We expect the server will be down for 1 hour. We'll have more information tomorrow, including patch notes. Thanks for your patience everyone. Hopefully this will solve many of the issues you're experiencing.

10-16-2013, 08:04 PM
10/16 - 8:02 PM

We're currently working on the next patch to come after Thursday's patch, and everything is still a go for tomorrow morning's stability patch. It's passed the remaining QA and has the green light for tomorrow. We'll give you patch notes tomorrow after the patch is successful.

10-17-2013, 10:08 AM
10/17 - 10 AM

Servers are now down for the 10 AM patch. We expect servers to be down for 1 hour. You can keep up-to-date on any news here and on our Twitter account @HEXTCG. Thank you for your patience.

10-17-2013, 10:16 AM
10/17 - 10:15 AM

HEX Alpha Patch version 812

• General stability and crash fixes.
• Framerate is now locked to 60 FPS.
• Players will now get a pop up on server connection loss.
• Added version number to patcher screen.
• Midnight Shepherd was causing stability issues so has been temporarily removed.

• Players can now chat while waiting on matchmaking.
• Chat defaults on when entering a match.
• Chat will automatically appear on the game screen when receiving a message.
• Players can now correctly scroll through chat.
• Chat window is moveable. It can also be resized by pulling the bottom right corner.
• /whisper, /w, and /t now works to send private messages to other players.
• Chat should no longer appear multiple times when switching lobbies.

User Interface
• The client now remembers the resolution and sound setting properly from session to session.
• Alpha_Collection no longer appears in the deck list.
• Champion selection screen is now scrollable.
• Added a “Remember Me” checkbox on the login screen.
• Players can now paste into the login and password fields.

New Known Issues
• Users may have to log out and log back in again the first time connecting to the update.
• If the patch downloads each time you start the client please click the ‘Repair Install’ button after completing the patch.
• Game Victory/Defeat screen has a big purple circle.

10-17-2013, 11:08 AM
10/17 - 11 AM

HEX Alpha is back up and open for business. Load up your client and you will begin patching. The content delivery network is currently populating, so download speeds will be initially slow and improve over time. Thank you for your patience.

10-17-2013, 05:57 PM
10/17 - 5:54 PM

Hey all. We've successfully patched and so far things look good on our end. We're monitoring for possible problems, checking bug reports, and the general housekeeping involved when patching. We're continuing work on the next patch as well.

For those of you in the alpha, we need your help to stress test our AI server. We've put out a Call to Arm (http://forums.cryptozoic.com/showthread.php?t=28908)s for assistance in slaying the beast, or at least giving her a good run. Please log in and select Play AI matches from 5 PM to 5:30 PM Pacific on Friday, October 18th. That's Los Angeles time (http://www.worldtimeserver.com/current_time_in_US-CA.aspx?city=Los_Angeles). Thank you in advance for assisting us!

10-18-2013, 10:40 AM
10/18 - 10:40 AM

Hey all. We're currently down and investigating. Sorry for any inconvenience.

10-18-2013, 05:17 PM
10/18 - 5:14 PM

Engineers were able to pin the problem to a hardware failure. We've staged an entirely new environment on new hardware, so you can once again log-in, but your keep name and custom decks are in the old environment. Fret not, your keep name and custom decks will return on Monday or Tuesday. Our engineers will be monitoring the new environment and may take the server down for 5-10 minutes this evening for resource allocation. Otherwise, you are welcome to log-in and play.

Edit: Some users are experiencing the wrong number of cards or that some cards are missing. "Repair Install" seems to be solving that problem.

10-21-2013, 10:46 AM
10/21 - 10:45 AM

We've fixed the hardware issue and you will be returning to your original account, keep name. We were also able to take advantage of the setup this weekend to solve three different bugs that were hitting us-- the occasional servers going down or locking up, as well as an AI lockup.

10-21-2013, 07:57 PM
10/21 - 7:55 PM

Thank you to everyone who participated in the alpha stress test. The engineers have the information they need. We are continuing to work on the next patch, and we have some special announcements coming this week. Please keep an eye on the Kickstarter updates page and on HEXTCG.com.

10-22-2013, 05:48 PM
10/22 - 5:45 PM

Slow news day.

The next patch is progressing. No show-stoppers yet, so that's great.

We also said that we'd have some announcements, and we'll have more on that later this week.

10-23-2013, 06:56 PM
10/23 - 6:48 PM

We've been working on back end improvements based on the data we received in the AI stress test. So, thank you again to everyone who participated. We're polishing up the next patch, which will include some new cards and far more crisp images where the images were previously a bit sketchy. Yes, the whole time it was fuzzy images on our end. You can cancel the eye doctor appointment.

On the R&D front, the team is nearly done with set 2 and spent a few hours today chain-running PVE dungeons.

10-24-2013, 05:39 PM
10/24 - 5:35 PM

In case you hadn't heard, we invited over 3,000 backers to the alpha servers today. Our engineers will be gathering information and testing our hardware with the new users.

There will be downtime tomorrow morning at 10 AM Pacific in order to patch the HEX alpha client. We'll be publishing patch notes tomorrow morning and you check both here and our Twitter account @HEXTCG for any updates.

10-25-2013, 10:45 AM
10/25 - 10:45 AM

Alpha servers are back up and there is a new patch available: 812-B. You may now game again. Best of luck in your battles.

10-25-2013, 06:25 PM
10/25 - 6:22 pm

So far everything is stable and the patch was implemented successfully. Engineers are continuing to monitor our systems and deploy hot fixes when possible.

10-28-2013, 05:23 PM
10/28 - 5:22 PM

We are set to patch tomorrow (10/29) at 10 AM Pacific and our expected downtime is 1 hour. The major points of this patch are stability, fixing some collection issues, and continued work on the Pass Priority bug. Patch notes will be available tomorrow.

I'll also be sending out Apprentice Program (http://hextcg.com/big-news-for-hex/) tests today, so keep those applications coming!

10-29-2013, 11:10 AM
10/29 - 11:05 AM

Servers are back up and the patch was successful. You can read the patch notes here (http://forums.cryptozoic.com/showthread.php?t=29431).

10-30-2013, 06:03 PM
10/30 - 5:57 PM

Our engineers continue to work on the next patch and are gathering data from the current userbase. Outside of client development, I sent out another wave of Cryptozoic Apprentice tests so we're up to date on those, and the first batch of returned tests went to R&D. The Quick Start guide is ready for publication this week, and it's Wednesday game night. That means our local Cryptozoic fans are coming in for pizza, as well as the chance to test our dungeons for the first time. Whoo!

11-01-2013, 06:20 PM
11/1 - 6:19 PM

We're still working on the next patch, the draft client is coming along, and we're looking into Pass Priority bugs that came up post patch 813. Enjoy the weekend, fans.

11-04-2013, 06:30 PM
11/4 - 5:29 PM

We're patching tomorrow (11/5) at 10 AM PDT to fix some bugs, add some cards, and generally improve the player experience. You'll be able to find patch notes posted at that time, and we expect downtime to last approximately 1 hour.

11-05-2013, 10:50 PM
11/5 - 9:47 PM

We successfully patched this morning. Some players did not initially receive Xarlox, which was solved quickly. We're looking at some hangups in the AI games, and we're monitoring server performance with the patch. Work continues on the next patch.

11-06-2013, 09:19 PM
11/6 - 8:16 PM

We invited 4,000 users to the alpha today and got back some good data. So, thank you new users. Unfortunately, some of that work was finding a bug in our new user creation system at this volume. Our engineers are working on the problem. We will have more information for affected users in the morning. We greatly appreciate your patience.

11-07-2013, 11:06 AM
11/7 - 10:06 AM

Last night, the server crashed during account creation. Our engineers reset the accounts of those affected. Some people's accounts were created without a problem while others will have to create a House name due to the reset. We had a problem with users being stuck at Loading Data this morning, and we've resolved that issue as well.

Everything is running smoothly now. Thank you for your patience.

11-07-2013, 07:05 PM
11/7 - 6:00 PM

Our engineers are currently taking a look at some accounts with name problems, some sync/pass priority errors, and other bugs that came up this afternoon. They're monitoring the situation and trying to isolate those issues.

11-08-2013, 06:52 PM
11/8 - 5:51 PM

We implemented a client-side patch today that should fix games going out of sync. Our engineers are working on the issues with people unable to log-in or with a bugged keep name. if you haven't already, please submit a ticket at Cryptozoic.Kayako.com if you're experiencing either of those two issues. Monday is a US holiday, so we'll be back in the office on Tuesday. Have a great weekend.

11-12-2013, 07:26 PM
11/12 - 6:14 PM

We're patching tomorrow (11/13) at 10 AM. This will fix some in-game bugs, provide some enhanced functionality, and add a card to the game.

If you continue to have issues with your account name stemming from invites sent last week, please submit a ticket at http://cryptozoic.kayako.com/

11-14-2013, 07:29 PM
11/14 - 6:10

We're getting good information and data from the latest patch, so thank you for helping us collect that information. Our engineers continue to work on the next patch, and we're continuing to work on the bugs people are experiencing regarding keep names and log-in problems. Thanks for your patience regarding those two bugs.

11-18-2013, 06:27 PM
11/18 - 5:30

Hey everyone!

Your normally scheduled updates will be temporarily commandeered by me for the next two weeks while Will is on vacation!

I may not have the eloquence of Will, but... I just wanted to make sure you knew that.

We have some good things in store for you this week.
-- We're letting in more players to the Alpha! Possibly as soon as tomorrow
-- We have 10+ new cards coming in a patch this week
-- There have been some tweaks to cards, both numbers and some game text, for the patch this week
-- We'll open up the new Customer Service portal for everyone this week

Internally, we are focusing on getting more cards in the game and quality of life improvements for those of you in the Alpha. Making sure you have a good experience as you use the UI. Set 3 has kickoff meetings this week, yea... Set 3! And you are going to love the new end of game animation when its done.

11-19-2013, 11:40 AM
15,000 Alpha invites are in the process of being sent out. Check your in boxes!


11-19-2013, 06:43 PM
11/19 - 5:45

Most of the Alpha invites have been sent out at this point, but there are still about 5,000 more invites to get out. We'll work on getting these out to those players as quickly as possible, but it will likely be tomorrow. Sorry for the delay. The Engineers have been working hard identifying weak spots in our log in and load balancing services. Thanks to everyone for helping us load up the servers.

You will likely still notice performance issues through the next 48 hours. We'll be responsive in keeping servers up as the load changes.

On a different note. We had the big "Set 3" kick-off meeting today and Lead TCG Designer Ben Stoll was quoted as saying "I'm really excited about some of the ideas and design directions that Matt Dunn and Phil Cape, who are leading the direction on Set 3, have brought to the table. Players are going to lose their minds over [REDACTED]."

11-20-2013, 06:46 PM
11/20 - 5:45

The remaining Alpha invites went out today, so please check your junk/trash folder if you don't see your invite. If you didn't get the invite you should have please use our new customer service portal to let us know and we'll help get it figured out for you. You can find that here: http://support.hextcg.com/

The team has been working double-duty today, getting the servers stable with the large influx of new players, and getting a BIG new patch ready for tomorrow. You are going to see some really great stuff in tomorrow's patch - including new cards!

We have scheduled the patch for 10:00am PT tomorrow morning - plan accordingly!

11-21-2013, 10:34 AM
We'll be bring down the game for a patch in 30 min. The expected down time is 1 hour.

11-21-2013, 07:23 PM
11/21 - 6:20

We had a very large patch today that brought all new cards, new gameplay to champions and gems, and updates to previous cards that you've been playing with. You can view the patch notes here (http://forums.cryptozoic.com/showthread.php?t=30349&p=320128&viewfull=1#post320128). The team is hard at work looking into some issues (http://forums.cryptozoic.com/showthread.php?t=30362) that are causing some players problems, and we want to make sure players have a stable environment as soon as possible. We continue to work on these issues as they come up.

The apprentice applications are getting a focus today as well, it's fun to see the designers light up when someone nails the design test. We will be reaching out to some of them in the near future. Well done on that front everyone!

11-22-2013, 07:04 PM
11/22 - 6:00

Our weekly Kickstarter Update (http://www.kickstarter.com/projects/cze/hex-mmo-trading-card-game/posts/671863) had a ton of great updates on where we are with HEX right now.

Wanted to give you an update on what the Art team has been working on this week. They've got a brand new victory screen that is close to completion (next comes the defeat screen that we hope you never have to see). They have also been working on what the booster pack opening experience will be like, and adding more personalization to the landing page. Lastly, they've been enhancing the in-game store to give players a smooth experience.

11-23-2013, 05:35 PM
11/23 - 4:30

We are going to do a small update to the game at 5:00pm PT (30 min from now). The expected down time will be 1 hour.

11/23 - 5:37

We are now back up and players are logging in!

11-25-2013, 07:17 PM
11/25 - 6:10

Short week for us here in the US as the Thanksgiving holiday is Thursday. The team will get a well deserved rest! But we aren't slowing down early this week as the team continues improvements and card fixes.

As a result of the patch on Saturday night several cards in decks cause the deck not to show up in the deck selection window. Those cards are:
- Frost Wizard
- Curse of Oblivion
- Eternal Guardian
- Hex Engine
- Protectorate Defender

If you remove those cards from your decks (for the time being) you'll be able to play with those decks again. We're working on a fix for this issue.

If you need help with something regarding your account, be sure to use our customer service portal at http://support.hextcg.com/

11-26-2013, 06:35 PM
11/26 - 5:45

We're working on a patch that is scheduled to go out at 2:00am PT (yes, that early in the morning). We are timing it with some back end work that will be going on at that time. This patch may take longer than a normal patch, but we'll keep you updated as much as possible.

11-27-2013, 10:38 PM
11/27 - 9:40

Our weekly Kickstarter update is out a bit early because of the Thanksgiving holiday in the US. Here's a quick link: http://www.kickstarter.com/projects/cze/hex-mmo-trading-card-game/posts/677521

Have a Happy Thanksgiving everyone!

12-03-2013, 07:38 PM
12/3 - 6:02 PM

We'll be patching tomorrow (12/4) at 10 AM Pacific. This patch will improve stability as well as add more cards to players collection. We expect downtime to last 1 hour.

Our game design team will also be playing games tomorrow (12/4) from 2 PM to 5 PM Pacific. So, please log in during that time and battle the HEX team. Show them your latest decks and strategies.

12-06-2013, 08:20 PM
12/6 - 7:13 PM

As you've seen in our Friday Kickstarter update, we'll be introducing tournament functionality soon. You can read up about that and other news here: http://www.kickstarter.com/projects/cze/hex-mmo-trading-card-game/posts/686600

12-09-2013, 09:21 PM
12/7 - 8:20 PM

We're preparing for our weekly maintenance, trying to finish up tasks for the holidays, and we have some streams coming up. Tomorrow, we'll be streaming on Gamespot from 11 AM to Noon. We'll post the link tomorrow morning so you can watch Cory talk to the Gamespot team about HEX.

12-10-2013, 07:04 PM
12/10 - 6:00 PM

We had a great media day, reconnecting with the journalists and sites that covered the HEX Kickstarter campaign. Everyone's impressed with how far we've come along and the gameplay.

We're working on the patch this week and our own Twitch stream for Thursday. We'll also be patching on Thursday, not Wednesday, due to some content we want to add in this patch since the holiday is nearly upon us.

12-11-2013, 08:37 PM
We'll be patching tomorrow (12/12) at 10 AM Pacific, servers should only be down for about an hour. This patch will allow players to enter 8-person single-elimination tournaments. The patch will also include new cards, improvements to stability and much more!

Don't forget Cory will be facing off against HTP_Jtatta (http://www.twitch.tv/htp_jtatta) the winner of the tournament of streamers, tomorrow at 4:00 PM Pacific. Tune in to our official twitch channel (http://www.twitch.tv/hextcg) and cheer for your favorite player!

Shaggy :cool:

12-17-2013, 10:49 PM
We are super excited for our patch this week! We will be introducing some awesome cards that many players have been asking about for a long time. If only I could come up with a hint that would peek your interests... ;)

I want to take some time to thank the community for being so patient with our tournament testing this weekend. Your feedback and dedication has resulted in some amazing data that our engineers have been using to increase the stability of tournaments. Our QA team is hard at work testing these changes and we can't wait to get them into your hands.

Shaggy :cool:

12-19-2013, 08:20 PM
We patched (http://forums.cryptozoic.com/showthread.php?t=31462) the game today and are very excited to see all the new decks popping up that take advantage of the powerful new cards added today. We canít wait to see what else everyone brews over the holidays!

Many players have voiced their concern with the removal of the priority window during the prep step. Let me start off by apologizing for not making the community aware of this change sooner. Itís my job to prepare everyone for these changes and not have them ambush players while reading the patch notes (http://forums.cryptozoic.com/showthread.php?t=31462). I failed in this regard and assure you I will do better in the future. With that being said, we are eager to hear your feedback with this change and ask that you reserve your judgment until after you have tried some games with it.

I want to let the community know we are aware of a couple bugs, and our engineers are working hard to fix these issues. Thank you for making us aware of these issues, the quality of information from the community truly makes this process easier.

Infernal Professor drawing Shards of Fate and dealing the 2 damage after you've played it
Blessing the Fallen not correctly inspiring troops
Legionnaire of Gawaine failing to deal damage from being inspired by Cerulean Grand Strategist

Shaggy :cool:

12-27-2013, 04:28 AM
Surprise HEXers! We have a extra special Holiday Update for you this week. Our engineers have been working hard over the Holiday break and updated the client this morning. You can find the full patch notes here (http://forums.cryptozoic.com/showthread.php?t=31599&p=330747#post330747). This surprise Holiday patch included 10 exciting new cards we can't wait to see what you build.

From all of us here at Cryptozoic we hope your enjoying the Holidays!

Shaggy :cool:

01-22-2014, 06:09 PM
Hey, HEXers I wanted to let everyone know some details about this weeks Maintenance! We will be bringing the servers down at 5:00am PST tomorrow morning. Maintenance will last for 8 hours, but don't worry it will be well worth the wait.

This patch will include Sealed, The return of the Prep Phase, Reconnecting, and much more! We will be posting the patch notes as soon as the servers come down at 5:00am PST. See you tomorrow morning bright and early for patch 821!

Shaggy :cool:

01-23-2014, 07:38 PM
We patched the servers today with patch 821. This patch included sealed, new cards, reconnect, the return of the prep phase, and much more. You can read all about these features in our "Patch 821 Breakdown Article (http://hextcg.com/patch-821-breakdown/)". If your new to sealed and want to learn what it is you can click here (http://hextcg.com/patch-821-breakdown/#sealed) to get a direct link to the section explaining sealed.

Due to the incredible amount of players interested in sealed we ran into a few syncing issues with early events. However, our engineers have made some changes and we are seeing a increased number of completed events. If you run into any issues please report them here. Our QA and engineering team will be checking this thread (http://forums.cryptozoic.com/showthread.php?t=32075&p=335361#post335361) often. Thank you all for your continued support and patience. We hope you enjoy patch 821

01-23-2014, 09:40 PM
Tournament servers will be reset in the next 5 minutes. Tournaments should be back up by 8:45 PM Pacific. A big thank you to everyone for helping us test our new Sealed Deck feature.