View Full Version : Can not log in.

10-25-2013, 10:40 AM

i do not know if this is the right part of the forum. I have recieved the alpha-invite-mail with my username , password and the link to download the client. When I try to log in I always get the Error: "Game Login Failed".
What should I do?

10-25-2013, 10:43 AM
For starters make sure that the password you've entered is correct . Note passwords are case sensitive, and there are reports from people that some letters/numbers are hard to recognise like l,i or 0 O


-There could be that the servers or down
-try to repair your client
-reinstall the client

If the problems persist you can contact them here http://www.cryptozoic.com/contact-us

10-25-2013, 07:22 PM
Having the same issue. I've uninstalled and re-installed the game 4 times, i used the repair install button and i've tried every combination of the password I can think of. Any tips would be appreciated.

10-25-2013, 07:39 PM
Lower case L looks just like Upper case i. That's the best advice I can give on passwords, if you have a character that looks like "l" it's probably not what you think it is. Copying it into notepad should reveal its secrets. The default font there should make it discernable.