View Full Version : Beta Client Status - 5/1

04-25-2014, 12:03 PM
Beta Client Status - 4/25

Our servers are up and stable. Players may build decks, play in Proving Grounds, use chat, purchase platinum, purchase items in the HEX Store, and open packs. Tournaments are still down as we rigorously test them. You can even see our HEX team members working in the staff queue if you go to the Tournaments page. We're putting tournaments through the ringer to make sure that they're able to withstand the rush of HEX players we experienced on Thursday night entering those queues. We'll keep you updated here when we have news to share, and you can always reach us @HEXTCG (https://twitter.com/hextcg) on Twitter.

04-27-2014, 09:12 AM
Beta Client Status - 4/27

Our teams continue to work on the client and tournaments. When we have more information available, we will update this thread and Twitter.

04-28-2014, 11:36 AM
Beta Client Stats - 4/28

Our teams continue to work on tournaments, and there is a known issue with the game server. Players may experience issues with Proving Ground games today. Our CS Worker Bots are addressing a bug in their GM tool which is holding up account email changes, and they're working through the tickets regarding bugged tournaments. Thanks for your patience and understanding during Beta, and we will keep you updated with any news that comes in.

04-29-2014, 03:29 PM
Beta Client Status - 4/29

We applied a patch last night to improve game stability. The Mac client is delayed as we work out a problem with the Content Deliver Network (CDN). We will update when we have fixed it and Mac users can download. We continue to work on tournaments and other features.

For those players with expiring draft tickets, we have moved the expiration of your first draft ticket. From Chark:

"We went ahead and moved the expiry dates on draft tickets for everyone. Your tickets now expire 3 weeks from the original expiry date. This is a temporary fix to avoid losing drafts while they are down.

Don't read too much into the +3 weeks. We just wanted to be safe."

04-30-2014, 01:03 PM
Beta Client Status - 4/30

We're going to take down the servers at 1:15 PM Pacific for database maintenance. This is to solve a few issues happening in the client and to make progress on getting tournaments back up. The expected downtime is 2 hours. We hope to provide a more robust update sometime tonight.

3:00 PM - We are extend ending database maintenance another 2 hours to 5:15 PM Pacific (00:15 GMT). Thanks for your patience.

4:00 PM - Servers are up!

05-01-2014, 03:22 PM
Beta Client Status - 5/1

We're continuing to work on server stability and providing tournaments for players. We did some backend work last night that should resolve some issues players were seeing in games.