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View Full Version : Buying Plat with Gift Cards: Anyone done it?



Yoss
05-26-2014, 02:06 PM
I just tried and it didn't seem to work (was a Sports Authority card, if that matters). I made it through the whole process and ended with an error of "Unfortunately we cannot process your payment at this time" at the Xsolla site that processes the gift cards. This was AFTER they took money off the gift card. I've opened a support ticket.

(I'm using Chrome as my browser, not sure if that matters either.)

Anyone else tried this? Results?

GPrime
05-26-2014, 04:39 PM
I have, but it was a Visa gift card so maybe that's not the info you're looking for. ;)

Yoss
05-26-2014, 08:56 PM
I have, but it was a Visa gift card so maybe that's not the info you're looking for. ;)

Was payment processed by Xsolla or someone else?

Zomnivore
05-27-2014, 02:01 AM
I tried it with a usa visa debit card basically one you get in walmart and add w/e $ to.

It did not work.

Gameforge uses EU banking systems and the visa card specifically states valid in U.S. only.

Svenn
05-27-2014, 07:21 AM
I used a CVS gift card just fine... multiple times.

Lurgid
05-27-2014, 08:22 AM
I've been using Rixty Universal Game cards that I've redeemed with Bing Rewards (http://www.bing.com/explore/rewards?PUBL=REFERAFRIEND&CREA=RAW&rrid=_56a484a3-6707-e07e-7b48-3c5da22c5531), with no problems.

Yoss
05-27-2014, 10:25 AM
Another tidbit that might matter: I use Chrome as my browser.

Svenn
05-27-2014, 11:07 AM
Another tidbit that might matter: I use Chrome as my browser.

I've been redeeming the CVS gift cards using Chrome.

Hexgo
05-27-2014, 12:34 PM
I've been redeeming the CVS gift cards using Chrome.

I had problems with Chrome and Visa, worked just fine with Firefox.

Yoss
05-28-2014, 08:27 AM
Finally resolved the issue. First went to the normal support (support.hextcg.com) and they redirected me to Gameforge (billing.gameforge.com) and they deflected me to their gift card partner (help.xsolla.com), who finally resolved my issue. All in all, the support was pretty good, especially Xsolla was very fast (they offer live chat instantly).