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miztickow
08-30-2014, 01:05 PM
Display Name: Miztickow
Bug Description: After starting the client and clicking "Play Now!" the screen turns black and the game crashes; I have to alt-tab to see this result and close the crashed game.
Frequency: 100%; I cannot start the game and have never started the game successfully before.
Part of Error Report:
Unity Player [version: Unity 4.2.2f1_54f0fc09defb]

Hex.exe caused an Access Violation (0xc0000005)
in module Hex.exe at 0023:00cc0982.

Error occurred at 2014-08-30_154924.
C:\Program Files (x86)\HEX\Hex.exe, run by Miztickow.
63% memory in use.
3960 MB physical memory [1440 MB free].
0 MB paging file [0 MB free].
0 MB user address space [3709 MB free].
Read from location 00000004 caused an access violation.

miztickow
09-06-2014, 08:47 PM
The problem still occurs after the latest patch.

Xenavire
09-07-2014, 03:35 AM
Have you tried a repair or reinstall? What OS are you on?

miztickow
09-07-2014, 02:15 PM
Have you tried a repair or reinstall? What OS are you on?

I'm using Windows 7. If repair/reinstall requires me to re-download, that could be a problem because I have data caps on my internet.

Xenavire
09-07-2014, 05:00 PM
I'm using Windows 7. If repair/reinstall requires me to re-download, that could be a problem because I have data caps on my internet.

Repair checks the files you already have and re-downloads corrupted/missing ones (like validating games on steam, if you know about that.)

Reinstall would require a small download... But the patching could be an issue.

miztickow
09-10-2014, 10:28 AM
Repair checks the files you already have and re-downloads corrupted/missing ones (like validating games on steam, if you know about that.)

Reinstall would require a small download... But the patching could be an issue.

I did "repair install" and it installed 7 asset files, then I started the game and got the "HEX" intro graphic, then a pink screen of death.

I did "repair install" a few more times and eventually got the game to work correctly now, thanks.

Xenavire
09-10-2014, 11:19 AM
I did "repair install" and it installed 7 asset files, then I started the game and got the "HEX" intro graphic, then a pink screen of death.

I did "repair install" a few more times and eventually got the game to work correctly now, thanks.

Yeah, most times there is one corrupted file, there is another that snuck in and got missed on the first repair - but that issue aside, I am really happy you got it working! :D