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View Full Version : Kicked Out of Comp Draft, But Still Charged a Draft Ticket for It



Windreaver
09-29-2014, 04:36 AM
So there I was, innocently sitting at my computer, waiting for the Competitive Draft to start... then I was kicked off HEX. I figured, no big deal, I'll just log back in and rejoin the draft. So I tried to do so, but HEX wouldn't let me log in for several minutes. When it finally does, I am immediately funneled to the draft card selection screen and I've missed the whole first pack, as well as the first five cards of the second!

Considering I wasn't even there to be in the draft, it would be nice to be refunded a draft ticket so I can join another one (I quit the tournament because the card mix would have made it impossible to compete at that point). Thanks in advance!

The draft # is: 4092911155403300

IGN: Kaze

Jinxies
09-29-2014, 04:41 AM
Contact support directly, chances of getting help from forums is kinda slim.

eimerian
09-29-2014, 04:50 AM
Yes, this happens sometimes.
Just contact support and explain what happened.
http://support.hextcg.com/

You should get a ticket for this.