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Shaqattaq
11-27-2014, 04:22 PM
The VIP Tournament weekend begins this Friday, November 28th at 10 AM Pacific.

http://www.hextcg.com/november-vip-tournaments/

YourOpponent
11-27-2014, 04:23 PM
The article has been taken down.

Nevermind it is back up now.

Shaqattaq
11-27-2014, 04:26 PM
Yup. That was odd. It's up now.

hex_colin
11-27-2014, 06:07 PM
Have all of the tickets been distributed?

This should be the 3rd month of KS VIP and paid VIP = 2 expiring tickets. I only got one.

Daer
11-27-2014, 06:10 PM
I should have got multiple tickets as well and only received one.

chromus
11-27-2014, 06:53 PM
It seems only the ones bought with Plat have been given out so far (max 1 per account).

Incindium
11-27-2014, 07:10 PM
Yeah I'm also missing a ticket as well. Hopefully it'll show here before long.

lippo
11-27-2014, 08:33 PM
In 2 accounts, only 1 received a VIP ticket. Both are KS rewards. Have no idea whether or not this is a cs issue yet.

ossuary
11-27-2014, 08:59 PM
I also only received 1 VIP ticket.

Is this a wide-scale problem that Chris can fix across the board, or do the few individuals affected need to contact support? :)

Gwaer
11-27-2014, 09:24 PM
Same situation for me.

katkillad
11-27-2014, 11:18 PM
Also missing a ticket.

Edit: I mean like 8 tickets. Yea...missing 8 tickets.

Shaqattaq
11-27-2014, 11:20 PM
Thanks for reporting that issue. I've forwarded it and will update you when we've completed the investigation. If you are missing tickets, please provide as much information possible in this thread so that we can most efficiently look into this issue and solve it. Thank you.

Voormas
11-27-2014, 11:59 PM
Same boat, purchased VIP from the store when it was available and have VIP from Kickstarter rewards but only received a single ticket - it says the expiry is 12/05/2014 @ 11:47am but I'm AEDT so thats UTC +11

In-game as Helekar

Shaqattaq
11-28-2014, 12:20 AM
We have sent out the missing tickets. Thanks for helping us track down the issue quickly and good luck this weekend in your tournaments.

hex_colin
11-28-2014, 12:54 AM
Thanks, Will! Everything is all set on my account.

silverlocke
11-29-2014, 09:00 AM
I am seeing VIP Constructed 16 and 64 queues, are they meant to not be the large scale tournaments?

If that is the case, why are there only going to be a handful of matches this weekend?

Gaeas
11-29-2014, 09:59 AM
That are only the numbers (names) of the Tournaments.
128 max. players for each tournament...!

Falaris
12-02-2014, 07:39 AM
I had a dungeon crawler and a grand king tier, i should be getting 2 VIP tickets as well, right? I just have my one non-expiring one, and the 1 I got for this month.

Daer
12-02-2014, 09:07 AM
Kickstarter VIPs stack duration. Instead of 2 tickets for 3 months, your KS tiers give you 1 ticket for 6 months. You only get 2 tickets a month if you paid for VIP in addition to your KS tiers.

NicLovin
12-03-2014, 11:11 PM
did anyone else NOT receive an email that the VIP tournament was going on this weekend? I totally forgot with all the black friday BS going on.

Voormas
12-04-2014, 12:04 AM
Check your spam folder?

Also VIP is always the last Friday+Saturday+Sunday of the month so at least it is easy to plan ahead for in that regard

Mejis
12-04-2014, 01:19 AM
did anyone else NOT receive an email that the VIP tournament was going on this weekend? I totally forgot with all the black friday BS going on.
They send out emails??

Voormas
12-04-2014, 01:36 AM
Kickstarter backer project updates are a weekly thing, usually contain a link to relevant front-page articles