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View Full Version : Loading Data forever.. hope I can get in the tourney



Yoss
02-14-2015, 12:52 PM
Figured being 15 minutes early would be good enough. Seems not...

Banslay
02-14-2015, 12:55 PM
I've been trying for more 20 minutes, no luck for me either...

Xintrosi
02-14-2015, 12:55 PM
I'm having the exact same issue. Repaired install and reinstalled all to no avail. Server overloaded?

Halsey
02-14-2015, 12:57 PM
Figured being 15 minutes early would be good enough. Seems not...

I rushed home from work, and got feeling good, thinking 30 minutes should be plenty of time. Either way though I did clear my afternoon, so if the server stays up I'll hopefull get my first chance to play the arena past tier 1, and if they get useful data from whatever is happening to the server I'll call it a win win for the weekend.

Rokku
02-14-2015, 12:57 PM
yep I'm loading data for the last 20min. Damn it....

Bmon
02-14-2015, 12:58 PM
I've been stuck at the loading data screen as well for over 20 minutes now. It seems no one is getting in anymore.

Thelaasa
02-14-2015, 12:58 PM
My roommate and I have both been sitting on the loading data screen for the last 30 minutes. Doesn't look like either of us are going to get in on the tournament either.

Zophie
02-14-2015, 12:59 PM
Me too :(

http://i.imgur.com/iPBeOwH.jpg

Motjida
02-14-2015, 12:59 PM
Likewise for both me and my wife, tried logging in for the past 45 minutes, no dice.

sad that this has been a problem for so long now :/

Cernz
02-14-2015, 12:59 PM
cant connect, loading data till 10 minutes :P

did any "stresstest" tournament ever fire? :D


and no i could not try sooner to log into the test server :P im glad i made it home in time :P

Veetor
02-14-2015, 01:00 PM
same

ArcaneWeapon
02-14-2015, 01:01 PM
Also can't get in, so much for playing in the tournament =/

chromus
02-14-2015, 01:02 PM
Yellow Bar of Death Challenge failed. :/

Teklord
02-14-2015, 01:02 PM
Same problem here also. This also occurred last Saturday night 2 hours before the scheduled shutoff. That one last the whole 2 hours until the servers were turned off.

darkwonders
02-14-2015, 01:03 PM
ditto.

Kangsta
02-14-2015, 01:03 PM
Same problem here T.T

Yoss
02-14-2015, 01:04 PM
Well it's now 12:04, so I think we missed it, assuming it even fired.

Rokku
02-14-2015, 01:04 PM
great its starting now and still stuck on loading.

They are not having luck with these mega tournaments. 3rd one now that totally failed? Sad to see no progress....

buscemi
02-14-2015, 01:04 PM
I have been stuck similarly for the past thirty minutes. I got through once, but it froze loading after trying to join the tournament.

Salverus
02-14-2015, 01:04 PM
wow what a bummer.

EccentricFan
02-14-2015, 01:05 PM
I don't know if it will make you feel better or worse, but it's looking like too many people did manage to make it into the tournament and it's not even going to fire. :/

lite
02-14-2015, 01:05 PM
NO prob...
Tourney doesnt start... i think the Server is a Little bit tiny for the 450 ppl in here

Xexist
02-14-2015, 01:05 PM
So. I assume they have to re-schedule again right? Did ANYONE get to play?

Yoss
02-14-2015, 01:05 PM
Others are telling me that it's not working even for those logged in.

AdamAoE2
02-14-2015, 01:05 PM
http://i.imgur.com/reqs6Vc.png

Jusnah
02-14-2015, 01:06 PM
Same problem here. also very bummed

Kami
02-14-2015, 01:06 PM
You guys do realize that the whole point was to stress test the server/client system right?

Anything extra given to the players is a bonus.

If you've never reported a bug since Alpha onwards and all you do is complain, you're part of the problem. *annoyed*

Xexist
02-14-2015, 01:06 PM
@AdamAOE2

Nice pic :)

Roy_G
02-14-2015, 01:07 PM
Got into the queque 70 minutes before,came back,my game not responded when alt-tabbing,restarted computer and loading after 10 minutes.I'm guessing I'm missing the tournament.

Yoss
02-14-2015, 01:07 PM
Player Mob 3
Test Servers 0

Maybe the 4th time will work.

Kami
02-14-2015, 01:08 PM
Got into the queque 70 minutes before,came back,my game not responded when alt-tabbing,restarted computer and loading after 10 minutes.I'm guessing I'm missing the tournament.

Tournament didn't fire. But I'm sure they got data out of it - so hopefully nothing lost. Lot more players this time around though. 447.

Xexist
02-14-2015, 01:08 PM
You guys do realize that the whole point was to stress test the server/client system right?

Anything extra given to the players is a bonus.


What are you kidding me? People expection to play arent exactly being unreasonable here. Its not like anyone is having a hissy fit. We didnt demand a tourney with free prizes. They offered.

AdamAoE2
02-14-2015, 01:08 PM
wow what a bummer.
cant get in the game, cant get the free pack.

Guess its time to uninstall this game for good then. So far its only promises and delays. Ive been waiting patiently for over a year, but still nothing solid to do. The only thing ive done in this game is log on, see no PvE and log off again.

Cheer up friend, they'll make it right - They always do.

Plus - I can always hook you up with a pack. ;)

Kangsta
02-14-2015, 01:08 PM
http://i.imgur.com/reqs6Vc.png

That is exactly what my screen looks like too ^^

Zophie
02-14-2015, 01:09 PM
Player Mob 3
Test Servers 0

Got that Hat-Trick!

Kami
02-14-2015, 01:10 PM
What are you kidding me? People expection to play arent exactly being unreasonable here. Its not like anyone is having a hissy fit. We didnt demand a tourney with free prizes. They offered.

As incentive. They could easily have given nothing as well. >_>

BlindMan
02-14-2015, 01:10 PM
Sorry, Kami is right here. It's literally on the test server. The live server is still live. You don't have to play on the test server, and any prize offered in a free tourney is to get people to stress test. That's the reason for the tournament on the test server.

Yoss
02-14-2015, 01:11 PM
Fyi

we're looking into the tournament. And will have more information shortly.

Bmon
02-14-2015, 01:11 PM
Adam that pic is pretty great.

450 people is a pretty good turnout for a stress test too. Hopefully they got something out of it. I wonder if they have data on how many people tried to access the test server and couldn't.

vulture27
02-14-2015, 01:11 PM
I got in the game to the tournament screen, victory!!!

Oh wait, tournament already fired, so the last half hour of waiting was gg.

Samaron
02-14-2015, 01:12 PM
player Mob: 5
Server: 0

Kami
02-14-2015, 01:13 PM
OMG, Tournament fired.

I'm at the deck-building screen! o.O

plaguedealer
02-14-2015, 01:13 PM
yea tournament fired hopefully another will fire so others can get in

Xexist
02-14-2015, 01:14 PM
As incentive. They could easily have given nothing as well. >_>

Of course they could have, Im not saying people deserve it because they deserve it, Im just saying people deserve it because it was offered. Dont think *most* people are being unreasonable. (Some people definitely are. Agreed with the 'this IS a stress test after all)

Hieronymous
02-14-2015, 01:14 PM
Hrm, I'm in the tournament but I'm still at the lobby screen.

edit: whurps I might actually have to play this thing now

ossuary
02-14-2015, 01:14 PM
For those of us who couldn't get into the tournament, but were online and trying, will we still get a ticket on the live server? I had the blessed spinning blue wheel of eternity on the tournament screen for about 20 minutes, never actually got to join the PTR sealed. My screen just unfroze about 5 minutes ago and I saw that it fired (we couldn't chat to ask live, of course, because that's turned off).

What's the deal for us poor losers who were left behind? :)

Yoss
02-14-2015, 01:14 PM
player Mob: 5
Server: 0

Five? This is only the 3rd stress test.

Xexist
02-14-2015, 01:15 PM
yea tournament fired hopefully another will fire so others can get in

I cant even get into the game, forget about getting into the tourney screen itself

Bmon
02-14-2015, 01:15 PM
Has anyone not previously on the server been able to get past the loading data screen?

Xexist
02-14-2015, 01:15 PM
For those of us who couldn't get into the tournament, but were online and trying, will we still get a ticket on the live server? I had the blessed spinning blue wheel of eternity on the tournament screen for about 20 minutes, never actually got to join the PTR sealed. My screen just unfroze about 5 minutes ago and I saw that it fired (we couldn't chat to ask live, of course, because that's turned off).

What's the deal for us poor losers who were left behind? :)

Or those of us who desperately wanted to be online, but werent able to?

Yoss
02-14-2015, 01:16 PM
For those of us who couldn't get into the tournament, but were online and trying, will we still get a ticket on the live server? I had the blessed spinning blue wheel of eternity on the tournament screen for about 20 minutes, never actually got to join the PTR sealed. My screen just unfroze about 5 minutes ago and I saw that it fired (we couldn't chat to ask live, of course, because that's turned off).

What's the deal for us poor losers who were left behind? :)

Yeah, I'm curious if my forum posts and semi-login will be enough for them to know I was here and trying to help.

Xavon
02-14-2015, 01:16 PM
SO I got there 50 minutes early and was able to get it. Tabbed over the the forum to do some reading, and when I tabbed back about 30 minutes later, all I got was a black screen. Oh well, did a little more reading, came back at 10 minutes to tourney, still black screen. So I killed Hex and restarted it, and now in the same won't load state as many others here.

Not a complaint, I actually expected as much. But hoping the black screen thing will be something they did not know about and can fix.

Valnir
02-14-2015, 01:17 PM
Hi!

Im trying to log in since more than 30 minutes now, but can not enter to the game
:'(
Loading data forewer...
What now?

Xavon
02-14-2015, 01:17 PM
What are you kidding me? People expection to play arent exactly being unreasonable here. Its not like anyone is having a hissy fit. We didnt demand a tourney with free prizes. They offered.

Someone on the first page threatened to rage quit. Sounds like a hissy fit to me.

Samaron
02-14-2015, 01:18 PM
ok, that is a big fail from crypto that a verry big pulk never come in.

plaguedealer
02-14-2015, 01:18 PM
The big question is whether another tournament will fire

Xexist
02-14-2015, 01:19 PM
Someone on the first page threatened to rage quit. Sounds like a hissy fit to me.

Fair enough I will retract and say that people having hissy fits are being unreasonable lol.

Roy_G
02-14-2015, 01:19 PM
In the loading screen for 20 minutes now.Not sure I can get into another tournament even if they launch another one since I can't login.

Samaron
02-14-2015, 01:20 PM
Five? This is only the 3rd stress test.
i wrote from logins without login :P

Sogarth
02-14-2015, 01:23 PM
Yeah, I'm curious if my forum posts and semi-login will be enough for them to know I was here and trying to help.
I'd hope so, but the tone here... isn't the most inviting:

This is a test server, issues were supposed to happen to allow us to see data as to whether it could fire off or not. We were testing new tournament coding for the future of the game. Your inability to play does not mean that it was all for not. We're getting information that is valuable to the devs.

Xexist
02-14-2015, 01:25 PM
I'd hope so, but the tone here... isn't the most inviting:

I dont think what he said was really all that bad.

Yoss
02-14-2015, 01:26 PM
I'm past the Loading Data Challenge! Onward to the Trial of the Blue Wheel. :)

Samaron
02-14-2015, 01:26 PM
i give up to login on testrealm ...

CrystalShard
02-14-2015, 01:27 PM
I'm past the Loading Data Challenge! Onward to the Trial of the Blue Wheel. :)

Remember: the right answer to the guy on the bridge is "Blue... no yellow! Aaargh!"

Sogarth
02-14-2015, 01:27 PM
I dont think what he said was really all that bad.
Possibly. To me, it reads like, "We got what we wanted/needed. We have nothing to say to the rest of you." I'd prefer to be wrong, but....

Xexist
02-14-2015, 01:28 PM
I'm past the Loading Data Challenge! Onward to the Trial of the Blue Wheel. :)

Did you just let it do its thing, or did you have to shut the client down and re load it?

Zophie
02-14-2015, 01:28 PM
Still Loading Data...

http://i.imgur.com/CHH5b5z.gif

EntropyBall
02-14-2015, 01:28 PM
I dont think what he said was really all that bad.
I didn't either.

And FYI for those stuck at loading data. I've now been stuck there for 40 minutes, but others have reported being stuck there for ~20 minutes and getting in.

Samaron
02-14-2015, 01:29 PM
tournament is running ... login bring nothing, we come to late for this ...

CrystalShard
02-14-2015, 01:30 PM
@Sogarth

Nah man, he just reminds us that the test server is here to gather data, so that even if it turns out that the tournament doesn't work it isn't ALL bad. The frustration on our side leads to valuable results -> and a better game in the future.

Kami
02-14-2015, 01:31 PM
Nah man, he just reminds us that the test server is here to gather data, so that even if it turns out that the tournament doesn't work it isn't ALL bad. The frustration on our side leads to valuable results -> and a better game in the future.

The fact that it fired at all with 447 players is already amazing to me. That's progress considering how few extreme stress tests have been done so far.

Granted, it's slow and we're on an unoptimized server with unoptimized code filled with bugs, it still fired!

Whether it continues successfully is another story and irrelevant at this point, imo.

snoozy015
02-14-2015, 01:32 PM
@Sogarth

Nah man, he just reminds us that the test server is here to gather data, so that even if it turns out that the tournament doesn't work it isn't ALL bad. The frustration on our side leads to valuable results -> and a better game in the future.

If there is a future....

CrystalShard
02-14-2015, 01:33 PM
If there is a future....

There always is ;-)

Yoss
02-14-2015, 01:34 PM
Did you just let it do its thing, or did you have to shut the client down and re load it?

I just left it sitting there and it eventually let me in.

FireSummoner
02-14-2015, 01:35 PM
Was doing PvE hoping to move over to the sealed once it showed up in the list. Got stuck in PvE not loading around 2 and couldn't get back in for the tournament or anything else for the last 1.5 hours.

Yoss
02-14-2015, 01:35 PM
So, I'm past the first Blue Wheel, but there's no tournament to join. :(

chromus
02-14-2015, 01:36 PM
So, I'm past the first Blue Wheel, but there's no tournament to join. :(

The reward was the journey itself my young one.

Zophie
02-14-2015, 01:38 PM
Yeah I finally got in, didn't save my spot from when i was originally in queue earlier, oh well

Roy_G
02-14-2015, 01:38 PM
Managed to login 36 minutes after the beginning of the tournament.Now staring at the blue wheel of eternity.Bliss.I'm worthy of being
in it's presence.No tournament for me though.

ogrimar
02-14-2015, 01:39 PM
Well, i finally connected (after 40 minutes loading). But the chat seems to be down, then i tryed to load the tournament page (+10 minutes).

The tournament already started with 447 people. I'm just sad when i think "how many of them will just enter the tournament then surrender because they are playing ruby cup ?" :(

Whatever, we can say this charge test wasn't successfull.

Yoss
02-14-2015, 01:43 PM
Guild mates are in the PTR and it's not working for them.

Valnir
02-14-2015, 01:43 PM
"The tournament already started with 447 people."

:/ it seems that i didnt had luck this time....

vickrpg
02-14-2015, 01:44 PM
"The tournament already started with 447 people."

:/ it seems that i didnt had luck this time....

didn't really start. most people got kicked off with an unable to join message before or after deckbuilding.

Derceto7
02-14-2015, 01:44 PM
I made sure to get in 50 minutes early only to have Hex stop responding exactly at launch.... Figured I could just reboot but had the long load issue like everyone else and by the time I got back in it wouldn't let me back into tourney. At least I was registered... I think...

striderz
02-14-2015, 01:44 PM
I'm not sure if can say that the tournament actually started, 40+ minutes in and I got to choose a deck, & supposedly save and waiting in game again at the lobby, round 0 of 4.

wait update, just got an error saying save error in the lobby after deck selection.

Xexist
02-14-2015, 01:46 PM
lol everyone else at least seems to be getting in eventually. I went straight from loading screen, to half hour later 'You have been disconnected' well jee thanks, but I dont think I was actually ever connected :p

Halsey
02-14-2015, 01:51 PM
After just short of an hour staring at the loading data screen, I closed and relaunched the client, still slow, but I'm in the game now after about 6 minutes loading data. So if it's been a ridiculously long wait all ready for anyone they may want to try that. Tourney of course is no longer available to join, but the Frost Ring seems to be working.

Roy_G
02-14-2015, 01:57 PM
After I relogged it it connected me to a disconnected game and seemed that I got into the tournament with no deck and no opponnent that had 190 cards deck.I won round one and I'm now in the lobby screen and it says it's now in game 2.

striderz
02-14-2015, 01:58 PM
anyone actually play a match yet?

Ruinis
02-14-2015, 02:33 PM
So I tried to log into the free sealed event. Hex took forever to load so I watched the time for the event tick by. I then tried relogging. It sat on fully loaded for over an hour.

Okay. I understand. Test server and all.

But I just tried to get in again, and it let me in.

Only to find out the tournament started 5 minutes before schedule.

That is upsetting. So even if I would've managed to get in by 1200 GMT I would've missed it by 5 minutes.

Yoss
02-14-2015, 02:34 PM
Well, I'm done waiting. Have fun ya'll.

Eierdotter
02-14-2015, 03:06 PM
clicked the "Join Tournament" 10 minutes before the start
was able to select my "paiment options" 15 minutes after start and got the message it has started already^^

more time to wait for the latency issues in teh Arena then

Cernz
02-14-2015, 03:47 PM
You guys do realize that the whole point was to stress test the server/client system right?

Anything extra given to the players is a bonus.

If you've never reported a bug since Alpha onwards and all you do is complain, you're part of the problem. *annoyed*

Well Kami,... this was the 3rd or 4th time they announced a large free tournament which had huge problems... none of them were announced as a stress test and cze dont learn from their failures.... they just have to say IN ADVANCE that the tournament is a stress test which may not fire etc... everything would be fine... and yes we are still in beta.... but those 2 words wouldnt hurt cze.... just to reduce missunderstandings.

Kami
02-14-2015, 03:48 PM
none of them were announced as a stress test

That's false.

Example: https://hextcg.com/stress-test-tournament-this-saturday/

Cernz
02-14-2015, 03:50 PM
That's false.

Example: https://hextcg.com/stress-test-tournament-this-saturday/

LoL ok 1 out of???????

Phenteo
02-14-2015, 03:54 PM
LoL ok 1 out of???????

It was a given that all of these were for stress testing. Even the most recent one is on a test server.

Sometimes, when testing, things just don't work. It may be frustrating but you're still providing the team with valuable information. There is data that we just aren't able to get unless we have hundreds of people all trying to pound the servers at the same time.

Cernz
02-14-2015, 03:59 PM
It was a given that all of these were for stress testing. Even the most recent one is on a test server.

Sometimes, when testing, things just don't work. It may be frustrating but you're still providing the team with valuable information. There is data that we just aren't able to get unless we have hundreds of people all trying to pound the servers at the same time.

Testing is ok, bugs are ok, mistakes are ok, but pls just write more "correct" info into your Updates/announcements.... I dont care about bugs or "fails" but it hurts to see other ppl gets pissed and i want a happy + growing community so that i can play this great game for a long time ;p

Phenteo
02-14-2015, 04:02 PM
Testing is ok, bugs are ok, mistakes are ok, but pls just write more "correct" info into your Updates/announcements.... I dont care about bugs or "fails" but it hurts to see other ppl gets pissed and i want a happy + growing community so that i can play this great game for a long time ;p

Understand that these are tests, and we would love for them to work, but if you break it, it still provides a lot of information. If games lag or go slow, it still provides a lot of data. Please remember that this is testing and testing doesn't necessarily mean you will be able to actually play. It is our hopes that you get to play, but that doesn't happen all the time.

Cernz
02-14-2015, 04:07 PM
Understand that these are tests, and we would love for them to work, but if you break it, it still provides a lot of information. If games lag or go slow, it still provides a lot of data. Please remember that this is testing and testing doesn't necessarily mean you will be able to actually play. It is our hopes that you get to play, but that doesn't happen all the time.

I agree, but if you would just put 1 sentence into your news where you say there could be some issues etc.. lots of ppl wouldnt complain. It is really that simple. Just dont think everyone knows what you are doing.

¿

Velorath
02-14-2015, 04:46 PM
It was a given that all of these were for stress testing. Even the most recent one is on a test server.



Free Tournament Saturday, February 14th
Once you’ve downloaded the Arena Test Server client and installed it, you can participate in the free Sealed Deck tournament on February 14th at 12 Noon Pacific [Worldclock]. The cards you open won’t carry over to your live game account, but prizes do. Participants in the free tournament receive 1 free Constructed Queue Entry Ticket and then pack prizes depending on record.
4 Wins – 10 Shattered Destiny booster packs
3 Wins – 6 Shattered Destiny booster packs
2 Wins – 3 Shattered Destiny booster packs
1 Win – 2 Shattered Destiny booster packs
0 Wins – 1 Shattered Destiny booster pack
Prizes will be distributed to your live accounts at 5 PM Pacific on Monday, February 16th. If you’re new to tournaments, you can learn about each format on our tournaments page.

There is no mention of Stress Testing in the announcement. The only reason it's a given at this point is because we've done this song and dance multiple times in the past. When I got up early today to try to log in, I fully expected it to be the typical bait and switch where we get a prize-filled tournament dangled in front of us only to have it replaced with doing unpaid QA work for an hour or two with the free ticket consolation prize, so I can't even get mad about that at this point.

I have to agree with what some of the others have said though. Communication somehow seems to have gotten worse. To start with, even last week's rescheduling was poorly handled with one day notification in advance. And while I get a weekly e-mail from you guys, there was no mention of the tournament being rescheduled in it, and the only way I would have found out in time was by clicking the link and reading through the bottom of the article. Instead, I got up early last week to log in, only to find no tournament going on.

So I get up early again today, giving myself about 40 minutes in advance to get logged in and ready. Instead, I'm unable to get into the game until around 12:15. By this point it's obvious from posts here in the forums that the tournament didn't fire correctly, but whereas in the past there would have at the very least been someone updating twitter, even that was oddly silent this time. Even after I was finally able to log in I didn't see any notification that there would be any additional attempts at getting tournaments going (there were none listed in game either aside from the first one that had failed). Ultimately it wouldn't have mattered much any way since in a baffling move you guys rescheduled the tournament for Valentine's Day when many of us would find it hard to devote 3-4 hours to playing, let alone adding on another 1-2 hours just attempting to get in.

Regardless, slapping us on the back and telling us that even though you let us down, we're at least doing good work for you guys right now isn't really the most helpful approach here.

BlueRider
02-14-2015, 05:38 PM
There is no mention of Stress Testing in the announcement. The only reason it's a given at this point is because we've done this song and dance multiple times in the past.

It was on the Test Server. If it wasn't a test then they would have just done it on the regular server. Breaking things is the entire point of the Test Server.

Unspecified
02-14-2015, 06:53 PM
There is no mention of Stress Testing in the announcement.


Once you’ve downloaded the Arena Test Server client

I bolded the relevant part you glossed over.

If that wasn't enough for someone to assume things were being Tested and not guaranteed to work causing someone to be upset. Well, participating in Betas might be something that person should avoid in future.