View Full Version : Tournaments locking last night

04-15-2015, 12:29 PM
Hi HEXers,

It came to my attention that tournaments ended up locking last night for about 6 hours. I wanted to provide a little information as to what happened and apologize for the inconvenience. Some of our server engineers that are in charge of the maintenance of our servers created more streamlined processes of our scripts to the server. This means that we're trying to remove as many minutes as possible during downtimes to get you back into the game as quickly as possible. Unfortunately, the script ended up working out TOO good and it prepared the servers for maintenance like it was supposed to, even though the servers weren't scheduled to come down for maintenance.

This has been resolved and tournaments have been up for the last 8 hours and working very smoothly. Thank you for your understanding in this matter.

04-15-2015, 01:07 PM
Thanks for communicating why it happened. :)