View Full Version : Missing Chests from VIP Sealed

07-24-2015, 11:05 PM
My VIP Sealed(683-033) doesn't seem to have generated any chests for my 6 packs. I relogged and they still didn't show up. It's not quite done yet so I'm going to wait until it completes and gives out rewards to be certain and open a support ticket.

I've been taking screenshots of my stash before and after tourneys since Set 1 when Sealed wasn't generating chests... I hope that issue hasn't reared its head again.

07-24-2015, 11:42 PM
Welp looks like this is an actual issue... Bleh. Everyone else doing VIP Sealed ought to check and make sure that all their chests generated properly.

07-24-2015, 11:45 PM
Welp looks like this is an actual issue... Bleh. Everyone else doing VIP Sealed ought to check and make sure that all their chests generated properly.

Hell, I had a Scheduled Sealed fail this. Not only that, but it didn't generate the actual prizes. XD

07-25-2015, 09:55 AM
My VIP Sealed (341-516) seems to have had the same issue with the chests. Prizes came out all ok though.

07-25-2015, 02:34 PM
Sealed gauntlet having this issue? Its all I played.

07-25-2015, 03:24 PM
I had the same issue on two VIP tournament on my son's account. No chests were generated (easy to see - there weren't any in the first place, and none after the two tournaments).

07-25-2015, 05:04 PM
I just posted about this in the Bug Report forum. Sorry, I didn't check here until afterwards...

But I am missing the chests too.

07-25-2015, 05:17 PM
+1 - kept a tally before and after VIP sealed. Relog did not fix.

07-25-2015, 05:42 PM
Me too. I played in two VIP sealed yesterday and there's not a 'Myth' chest to be seen in my stash.

07-25-2015, 06:01 PM
Can confirm as well, though I didn't relate it to VIP.

07-25-2015, 09:56 PM
+1 for me. Missing chests from VIP

07-25-2015, 10:19 PM
Same issue from my VIP sealed. I have received chests from Sealed Gauntlet and drafts successfully if I am looking at my stash correctly.

07-25-2015, 10:46 PM
Sealed VIP chests missing for me. Sealed Gauntlet were fine.

07-25-2015, 11:18 PM
No chests from my Sealed VIP either :(

07-26-2015, 09:52 AM
Confirmed here as well. 2 VIP sealed, no chests.

Can we please get this looked at?

07-26-2015, 12:33 PM
Same here. No chests from sealed vip as far as I can tell.

07-26-2015, 12:50 PM

07-26-2015, 06:40 PM
Seems a lot of people keep way better check of their chests than me. Probably affected me as well but i can't tell.

07-26-2015, 06:56 PM
Yup, no clue on chests. Hopefully DataDragon knows all!

07-26-2015, 09:43 PM
I just finished Sceduled Sealed 103-00 and no chests generated from it either... looks like it affects 4 round sealed in general.

07-26-2015, 10:18 PM
Yup, no clue on chests. Hopefully DataDragon knows all!

DataDragon ALWAYS knows! ;) They'll fix it soon enough. They always do. :)

07-27-2015, 05:42 AM
Absolutely true. But they can't fix it, if they don't notice there is a problem - that's where we come in. ;-)

Since their track record is spotless, I am very confident that we will have those chests in due time.

07-27-2015, 10:05 AM
Yes I also have the same problem, missing 6 chests for the packs in VIP sealed

Although should be noted that I did get my chests for army of myth when I played regular draft.

07-27-2015, 10:07 AM
Confirmed. Gauntlet x4 and no chests.

07-27-2015, 11:21 AM
Another chest bug... my nospin set 1 primal chest doesn't show up in my inventory stash anymore. It only shows in the WoF screen.

07-27-2015, 03:10 PM
This has been submitted and we're looking into the issue. We apologize for the missing chests and hope to get this resolved quickly and thoroughly.

We also have a bug submission forum that is monitored by the staff who test and verify bugs, so I recommend posting these issues there in the future to make sure the right people see the bug quickly: http://forums.cryptozoic.com/forumdisplay.php?f=116

07-28-2015, 07:16 AM
My ticket I opened got a generic response to saying it was being relayed up and that the case would remain open while it was looked into. I'm currently missing 18 chests from 1 VIP and 2 Scheduled Sealed.

07-28-2015, 10:48 AM
i don't even have an overview, how much i played this weekend... oh well... the AA help ;)

08-25-2015, 08:40 AM
Any word on the missing chests from VIP sealed and Scheduled sealed last month? A month ago support closed my ticket saying it would be patched soon. I'm currently missing 18 chests even after this latest patch.

09-05-2015, 01:56 PM
Still no sign of the missing chests... I know there's been a lot to get through, but it's been ages now!

09-05-2015, 02:04 PM
Yeah it's pretty bad that the missing chests haven't been addressed yet.

09-05-2015, 02:12 PM
Agreed, this really should have been looked after by now. Would be nice to get an answer on when it will be done.