PDA

View Full Version : auction house problem



radboy
08-06-2015, 12:42 PM
I was bidding on a "storm for the Century" for 543 plat, but the bid went in for 5403 plat. is there any way this can be fixed.

asdf2000
08-06-2015, 12:44 PM
Did you ask in the help section of chat?

I would probably do that, and I would also immediately make a support ticket and label it as urgent or something.

radboy
08-06-2015, 12:50 PM
I am supper freaking out

asdf2000
08-06-2015, 12:57 PM
I hope you put in that ticket and got ahold of a noble in help chat.

radboy
08-06-2015, 01:06 PM
I did both asap

Xexist
08-06-2015, 01:12 PM
This is a very tricky situation because they cannot get in the habit of undoing bids.. it might not be so cut and dry as to just undo this for him, it could even be abused.

However .... it it is really obviously a mistake they could maybe decide on a case by case basis.

Incindium
08-06-2015, 01:19 PM
Your best bet is asking the poster of the item to refund you the difference. Hex Ent should not be in the business of undoing bids for any reason unless there is a verified bug in the client.

radboy
08-06-2015, 01:27 PM
how in the world would I get in contact with the poster of the card?