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View Full Version : Might want to consider postponing VIP



Refugee
01-29-2016, 02:29 PM
Unless there is a fix coming before the next tournament. This is pretty unplayable. I can only imagine it will get worse as we get into the weekend. Rounds aren't starting when they should, it's very very laggy at this point (has gotten worse as the tournament has gone on), I've had phases skipped and several priority bar losses. Seems more prudent to postpone than process a few hundred more complaints/support tickets.

Edit: Now can't save deck in final round.

From Phenteo below:
"Hey there! I heard from Production that it may only be an issue with the tournament that launched and further tournaments shouldn't have any issue. However, if there are more issues we may consider postponing the tournament when things are more stable.

I am very sorry for the inconvenience. If you could reach out to support about the situation, that would be great. http://support.hextcg.com/"

plaguedealer
01-29-2016, 02:34 PM
I kind of agree, just imagine the weekend lag.

nicosharp
01-29-2016, 02:47 PM
Ouch... I am really looking forward to trying at those AA's, but yeah, I guess a reschedule for potentially next weekend would be nice. Server related RNG for paid tournaments is no bueno.

Phenteo
01-29-2016, 02:49 PM
Hey there! I heard from Production that it may only be an issue with the tournament that launched and further tournaments shouldn't have any issue. However, if there are more issues we may consider postponing the tournament when things are more stable.

I am very sorry for the inconvenience. If you could reach out to support about the situation, that would be great. http://support.hextcg.com/

Refugee
01-29-2016, 02:51 PM
No worries. Always had a good experience with Hex support. Just don't want the whole weekend to be a total disaster. If the rest of them are going to be better I'm glad they'll go ahead.