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  1. Appreciate someone sane stopping by :) However...

    Appreciate someone sane stopping by :)

    However since the incident last week, the staff member in question has refused to discuss the issue with me any further, support have told me its nothing to...
  2. Perhaps the fact I am a paying customer and some...

    Perhaps the fact I am a paying customer and some of these people are paid to deal with customers?

    Or is this an unrealistic expectation from this bunch of amateurs? Seems so at the moment
  3. Thing is, a company should value their customers...

    Thing is, a company should value their customers and deal with their problems regardless of personality, How many people in the world do you think have jobs where they have to deal with people they...
  4. And if you had contacted that person first and...

    And if you had contacted that person first and they had refused to discuss the issue with you? Then what? Would you not like to have the option to have someone above them review the conduct?

    What...
  5. I am simply looking for clarification on my...

    I am simply looking for clarification on my complaint and the threats that were made toward me (which I cant get into, as the other folk have kindly pointed out about 18 times so far in this thread)...
  6. Again, I've not discussed private communication,...

    Again, I've not discussed private communication, just stated that it happened

    Nor have I had a thread locked as I've not created one to begin with.

    This continuous hiding behind the rulebook...
  7. Again, no disciplinary action has been taken to...

    Again, no disciplinary action has been taken to discuss.

    Saying I have tried to make a complaint isnt any of those things.
  8. A player is not employed by the company to...

    A player is not employed by the company to provide customer service to paying customers, its a completely different situation.
  9. Where was anything I said Defamatory or...

    Where was anything I said Defamatory or discussing disciplinary actions? There has been no disciplinary actions, yet.

    As far as disagreeing with it, No sane person is going to agree that If you...
  10. You think its very much off base that there...

    You think its very much off base that there should be a complaints procedure in place if someone feels they are mistreated by staff?

    I've not called out any grievances or even mentioned what the...
  11. New players wont last in this community, there is...

    New players wont last in this community, there is too much of an elitist attitude and staff are threatening to ban people for having negative opinions, whilst these things continue the game will...
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    Can you drop me from this? I currently have...

    Can you drop me from this?

    I currently have interest no in logging onto the game due to the incompetence of the support team, the ignorance of those running the game and being targeted and...
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    Staff going around ignoring paying customers...

    Staff going around ignoring paying customers because they disagree with them :D :D

    Great way to run a business that.
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    Where have I discussed a particular instance? ...

    Where have I discussed a particular instance?

    tbh the amount of rules and policing on these forums is more off putting for anyone who believes in freedom of speech than any amount of negativity...
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    So I'm not allowed an opinion on a mod in public...

    So I'm not allowed an opinion on a mod in public now? Can you show me where in the rules this is stated?

    Also last time I contacted support over a forum issue they told me it was nothing to do...
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    Might as well get my moneys worth out of what I...

    Might as well get my moneys worth out of what I put into the very falsely advertised kickstarter
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    Why not? Are we not allowed to be realistic?...

    Why not? Are we not allowed to be realistic? Should we be misleading new players who might come across the forums into thinking everything is perfect?

    Your right though, Kami will no doubt be in...
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    Banning cards people have paid for because there...

    Banning cards people have paid for because there wasnt enough testing done on them by the development team is absolutely laughable.

    Magic have the excuse of not being able to change physical...
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    Relist button. Multiple listing -put in a...

    Relist button.

    Multiple listing -put in a price and list however many of that card from my collection without doing them 1 by 1

    Agree with whoever said reminder to socket too

    Search not...
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    Keyword initially. Reading helps.

    Keyword initially.

    Reading helps.
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    So your answer to someone who does not wish to...

    So your answer to someone who does not wish to pay initially is "go play hearthstone"?

    Great attitude to have towards potential new customers that..

    And the likes of you wonder why you get...
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    I'd say the community here with the elitist...

    I'd say the community here with the elitist attitude is far worse than either.

    At least on the forums anywany, alot of people I've spoke to in game have been fine, the people putting how much...
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    How is more activity not a good thing? More...

    How is more activity not a good thing? More people on the game, more people to interact with, more diversity in the community, more people likely to tell their friends and so on and so on

    A lot...
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    Has Hex got an established 20 year history...

    Has Hex got an established 20 year history including physical cards and an already huge fanbase to make money from like Magic has?
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    I dont need to prove what is common knowledge to...

    I dont need to prove what is common knowledge to anyone with a bit of common sense. Almost every multi player PC game out there offers free to play PVP.
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