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Thread: OSX/Mac Client Bug Reports

  1. #191
    Sensei of the Wounded Petal
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    Quote Originally Posted by Fugitive787 View Post
    I'm getting "The application HexPatcher can't be opened message.

    MacBook Air 11 Mid 2012 OS X 10.10.1
    I had this issue occur again after the Set 2 patch but resolved it with the Terminal Fix.

    @Fugitive try running the sudo terminal permission reset command - this is currently a known issue with Yosemite and reported earlier in this thread

    Open up a Terminal Prompt. (Search Terminal in spotlight)

    copy and paste:

    sudo chmod 755 /Applications/Hex.app/Contents/MacOS/Hex

    and hit enter. It might ask you for your password, just hit enter and it should execute regardless. You know it's executed correctly if you get no error messages underneath the command. Now exit terminal and fire up the patcher.

    Hope this helps / resolves your issue.
    Last edited by Cato; 12-12-2014 at 09:03 AM.
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    Former TUC Admin Prime
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  2. #192
    OK, the issue was with the old patch which was not running and making the game to not to respond. With the new patch released today, the game got the update. The patch itself took long time, for me around 4 hrs, the total file size is 1.5GB and not ~400MB, so be warned.

    The game looks good, so I am going on tutorials.

    Quote Originally Posted by seebnova View Post
    I have same issue as reported ealier.. " I installed but when I tried to launch it just goes to a black screen and then says not responding. I uninstalled the game deleted the hex folder and tried re-downloading the setup.exe but it does the exact same thing"

    Please help

  3. #193
    Thanks Cato that totally did the trick! Finally able to repair the set 2 patch! It was weird because it was working fine the day I patch, but the next day the system just could not load Hex.

  4. #194
    Sensei of the Wounded Petal
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    No worries Fugitive, I had to backtrack and look it up myself a few days ago.

    @Mods: Could we possible get all the common fixes in this thread updated into the OP or posted in a separate mod-locked sticky thread? Could be really helpful for Mac users plus save you guys some time from answering the same support questions...
    http://i633.photobucket.com/albums/u...psd1d4cbf2.png

    Former TUC Admin Prime
    Grand King Backer - Beta Keep Name: Dawnstar
    Steam: Cato Heresy

  5. #195
    Chris - FYI, we're still having to run the sudo commands in Yosemite after each update.
    Hex: Shards of Fate KS || Producer

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  6. #196
    Chris Woods can't help you with that :>

    I know about the sudo workaround. It's the patcher that is failing to reset the permissions correctly.
    If Window cared about permissions, they would be having the same issue.
    --
    Hex - Data Hoarder & Mac/Windows builds

    Need help?
    Fastest way to resolution: http://support.hextcg.com/

  7. #197
    Baby Yeti
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    Several issues encountered today (fresh install on Yosemite 10.10.1)

    -- The Options button in the client doesn't do anything.
    -- game starts in fullscreen mode and doesn't let me switch to other apps
    -- hitting Cmd+Alt+Esc to open Mac task manager crashes (force quits?) Hex
    -- Hit ESC and open the SETTINGS menu.
    -- Bug: the "full screen" checkbox is disabled and not checked even though the client has started in full screen mode
    -- switch to any other resolution, Hex will change to window mode
    -- my poor ole Macbook Air (Mid 2012) heats up like a frying pan when running Hex
    Kickstarter Backer (Pro Player tier)

  8. #198
    Thanks for the heads up.
    I am running a pass this week at recording and addressing these sorts of issues.
    --
    Hex - Data Hoarder & Mac/Windows builds

    Need help?
    Fastest way to resolution: http://support.hextcg.com/

  9. #199
    Sorry i see the solution for the problem in the posts..

    Thanks,
    Joćo
    Attached Images Attached Images
    Last edited by zumbani; 02-12-2015 at 03:13 PM. Reason: More info

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