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Thread: Can't log in

  1. #1

    Can't log in

    Anyone else got their client frozen and then can't log in?

    I was deck building in the card manager when it froze while I was trying to save the deck - got the spinning blue circle. I then tried to relog after repairing the install - I input my login info, get the successful login sound, no "loading..." message, hangs for a couple seconds and bounces back to the login.

    Server is down or is it just me?

  2. #2
    Devoted Emissary
    Join Date
    Jun 2013
    Location
    Canberra Australia
    Posts
    141
    Same problem here. Not sure what's up.

  3. #3
    Yeah same thing happened to me. Also can't connect to http://support.hextcg.com/ Other people in Hacky's channel reporting same thing.

  4. #4
    Definitely some widespread routing issues. Unable to login here as well, some users apparently unaffected. support.hextcg.com is also timing out for me, fwiw.

  5. #5
    Ditto. Was in the frost arena, froze at the coin flip. Kind of relieved its a wide-spread issue. Had enough problems getting the game to originally install, really didn't want to have to spend more days figuring that out.

  6. #6
    Whomp, I hope this issue gets resolved before the tournament in 9 hours. Good thing it's not on my end so we'll just have to wait.

  7. #7
    Same problem.

  8. #8

  9. #9
    Problem seems abated, I'm back in the game!

    EDIT: Redacted. Hex teases.
    Last edited by Fyren; 08-16-2015 at 12:13 AM.

  10. #10
    Yeah I got back in for 30 mins then had same thing happen again.

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