@Quantius 1. What do you want them to do pull back the sets already released? This is standard for TCG's everyone who joins not at the very start is behind this is why sets rotate so that you will only be behind by a few at any given time.

2.It was unplayable during prime time for a few days again standard online game thing these days servers never hold up they just don't.

3. Information is easy to give and easy to find if anything releasing right on the edge of a new set is the best that set wont rotate for the longest time possible and its absolutely that set you should get.