PDA

View Full Version : Bug Report Guidelines - READ ME FIRST



Phenteo
02-02-2015, 04:54 PM
Hello HEXers!

Thank you all so much for your further support in HEX. Your dedication and assistance will help our teams make HEX even better for the community.

In order to cut down on engineering time to fix bugs, we'd like to give you some guidelines on how to report issues you find. This will help us streamline the process of properly identifying and resolving these issues and, ultimately, improving the Hex-perience of all players.

Please use the following template for bug reports, if it will help:

Your Display Name:
Bug Description:
Steps to Reproduce:
Frequency:
Additional Information:

We understand it can be a hassle to fill out for every bug you write, and in many cases, we might not need that information to see the problem. However, in the case that we do need it, having it in the original bug report will cut down on the time needed for us to let you know that and for you to respond.

A good rule of thumb is that the more complex a bug is, the more likely it is that we will need more information. PLEASE SCREENSHOT THE BUGS!

Other than that, try to keep bug reports to 1 per thread (unless they're related/similar) so that it's easier for us to find them.

Thanks again!