Results 1 to 6 of 6

Thread: Lost Keep Name

  1. #1

    Lost Keep Name

    I logged in after the patch today and found I had to reassign a keep name, and my keep name no longer works. Are we going to be able to get our original keep name back? I was so excited to get in early enough to get the name, and now it looks like I've lost it to someone else.

  2. #2
    Hi Lennier. You haven't lost your keep name. We're in a new, temporary environment while we solve a hardware problem with one of our servers. You'll have everything back Monday or Tuesday. You can read up on it here: http://forums.cryptozoic.com/showthr...t=27943&page=3

  3. #3
    Thank you so much for the quick reply! I hadn't read today's alpha notes yet, now I see it's not a big deal.

    Engineers were able to pin the problem to a hardware failure. We've staged an entirely new environment on new hardware, so you can once again log-in, but your keep name and custom decks are in the old environment. Fret not, your keep name and custom decks will return on Monday or Tuesday
    Last edited by Lennier; 10-18-2013 at 06:02 PM.

  4. #4
    Shaqattaq

    you could have just said some hamsters were found dead in their server cage and have to be replaced.
    Well I guess you really couldn't say that.. but it would have been funnier...
    I see your big guild sig image and raise you an Adblock!
    Quote Originally Posted by jetah View Post
    I've seen enough hentai to know where thats going.
    Quote Originally Posted by Cory_Jones View Post
    Hahahahahhahaha
    Fair enough


    HEX Support: support.hextcg.com

  5. #5
    Gigantisaur
    Join Date
    Feb 2011
    Location
    The Netherlands
    Posts
    941
    Quote Originally Posted by Shaqattaq View Post
    Hi Lennier. You haven't lost your keep name. We're in a new, temporary environment while we solve a hardware problem with one of our servers. You'll have everything back Monday or Tuesday. You can read up on it here: http://forums.cryptozoic.com/showthr...t=27943&page=3
    What happens if we choose a keepname that probably was taken in the Old enviroment, but was free in this new one?
    Because I now have chosen one that probably was taken (not sure though)?
    http://sigs.enjin.com/sig/enjin-4368...18944-blue.png

    Grand King that loves collecting things twice because he thinks he's a pro player.

  6. #6
    Charge Bot
    Join Date
    Jul 2013
    Location
    Somewhere, out there.
    Posts
    45
    I had thought that in Alpha these sorts of things were just the way of it. I'm guessing we'll see more like this just because it's not yet finished. I'd recommend not getting too attached to ANYTHING right now, it'll all get wiped before Beta and then again (ish) before open beta (or whenever the KS rewards are doled out). CZE should be spending as much time as possible on working through the program's issues, though I'll admit it's a great way to test their hardware recovery strategy (in the event of a failure). So great job in keeping our "old" logins (hopefully), though I won't be sad if y'all can't get it back.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •