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Thread: changing keep names?

  1. #1
    Rock League Champion
    Join Date
    Jan 2014
    Location
    Austria
    Posts
    868

    changing keep names?

    example, i have 2 accounts atm, 2nd one has the keepname i want to use to play hex, 1st one has the correct email.... so is it possible to change the keepname of the 2nd account to something else and than change the keepname from the 1st one to that old keepname of the second one? (or will that name still be reserved).

    if it dont work i would have 2 bad names
    Last edited by Cernz; 04-23-2014 at 11:12 PM.
    Austrian Kickstarter & Slacker Backer | IGN: Cernz
    __________________________________________________

    -=] Dont mess with the bull, you gonna get the horn [=-

  2. #2
    From the e-mail:

    Multiple Pledges


    Some of you had multiple pledges. If you would like to redeem multiple codes on an account, you may.

    Example: William has 3 different pledges, a Grand King, a Slacker Backer, and a Squire. He backed with a single email of William@Email.com, so he has HEX account email log-ins of William@Email.com, William1@Email.com, and William2@Email.com. He wants to combine the Slacker Backer and the Squire, and keep the Grand King separate. William then logs-in as William@Email.com, redeems the Grand King code, and now has his Grand King rewards.

    To use the second account, he logs in as William1@Email.com and redeems both the Squire and Slacker Backer codes. But, there’s a problem in that the William1@Email.com is not an actual email address. Right now, it’s just a log-in.

    He then registers an account at Support.HEXTCG.com with his William@Email.com email address and opens a ticket. He requests that his William1@Email.com account be set to a new email that he created, WilliamHEX@Email.com, and the third account be deleted. The HEX Worker Bots get to solving William’s problem and fulfills the request, changing his log-in to WilliamHEX@Email.com. Everything’s now set and William has his Grand King account, as well as his Squire/Slacker Backer account.

  3. #3
    Rock League Champion
    Join Date
    Jan 2014
    Location
    Austria
    Posts
    868
    yes i read the mail, but i want to handle this without the support, therefore it might be interesting if the name would be still blocked if i change it to a other and than change the name from an other account to that old name = would be able without any support ticket = faster with same result.
    Austrian Kickstarter & Slacker Backer | IGN: Cernz
    __________________________________________________

    -=] Dont mess with the bull, you gonna get the horn [=-

  4. #4
    Quote Originally Posted by Cernz View Post
    yes i read the mail, but i want to handle this without the support, therefore it might be interesting if the name would be still blocked if i change it to a other and than change the name from an other account to that old name = would be able without any support ticket = faster with same result.
    I think there is a time lock between 2 weeks and 2 months before a different account can use the name even if you changed the 2nd accounts name. So it would probably work out better to use support anyway.

  5. #5
    Rock League Champion
    Join Date
    Jan 2014
    Location
    Austria
    Posts
    868
    ah ok, thats a pitty, than i might contact the support for that, thank you
    Austrian Kickstarter & Slacker Backer | IGN: Cernz
    __________________________________________________

    -=] Dont mess with the bull, you gonna get the horn [=-

  6. #6
    Gigantisaur
    Join Date
    May 2013
    Location
    Münster, Germany
    Posts
    987
    So now you can have multiple accounts? Wasn't that frowned upon?
    Dungeon Crawler / Collector / Raid Leader

    Keep Hibbernathy - Member of The Unnamed Council - the Hex TCG PvE Guild @HexTUC
    Running: TUC Arena of Myth Challenge Can you do a perfect 20-0 run with every single champion? Working on #32

  7. #7
    No, the only thing that is frowned upon is having multiple accounts and subbing to VIP on all of them.

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